Lucky Block KYC and verification: what is asked, and when

In short: ID and proof of address can be required before a withdrawal, and the checks run through Veriff. The lines below fill in the detail.

Fact	What the record says	Where	Checked
Verification	ID and proof of address can be required before a withdrawal; checks run through Veriff	Lucky Block site	13 Jul 2026
Documents asked	ID front and back with a selfie holding it; proof of address no older than 90 days	Lucky Block site	14 Oct 2026
Withdrawal security	Two-factor authentication required for withdrawals	Lucky Block site	13 Jul 2026
Withdrawal limit	€150,000 per rolling 30 days; €500,000 for VIP players	Lucky Block site	14 Oct 2026

The withdrawal cap is €150,000 per rolling 30 days, with €500,000 for players classified VIP at the time of the request. The Lucky Block withdrawal page sets out the detail.

The cashier shows the screens in order. A withdrawal attempt can end at a message reading "Verification required", with the line "To continue, we need to verify your ID. Please update your information!" A button starts the ID check. A later screen confirms that the proof of address has been validated and says you may proceed to the withdrawal screen.

That order matters. The gate sits on the withdrawal route, not on the deposit route, and it comes after the account exists and may hold funds. A player who has never been asked for anything can therefore meet it for the first time at the moment of cashing out. The practical answer is to do the steps early, while nothing is waiting on them.

The help page describes the documents. Use this list as a guide and let the cashier overrule it.

Veriff runs the ID step. In general, an outside check like this reads the document's machine zone, compares the photo with the selfie and checks that the document has not been altered. You do not need to guess the result; it is usually fast when images are sharp and slow when they are not.

Most reports of a repeated check come down to image quality or a mismatch, not a refusal. General habits that help:

1. Photograph the document flat, in daylight, with all four corners and every line of text visible.
2. Make sure the name on the proof of address matches the name on the ID, including any middle name.
3. Use a statement or bill dated within the last 90 days. A bank statement works because it carries a name, an address and a date.
4. Keep your face unobstructed in the selfie, with the document held beside it, readable.
5. Do not edit, crop heavily or compress the files before upload.

If the address on the ID differs from where you live now, expect the address proof to carry the current one; Lucky Block does not say how it reconciles the two, so ask support before uploading.

The terms name the triggers. Clause 9.1 says identities are verified to prevent fraud and underage gambling. Clause 9.2 says checks can happen at registration, on a withdrawal request or on suspicious activity. Clause 9.3 says a source of wealth may be required. Clause 9.4.3 says withdrawals can be refused until ID is provided, and clause 13.6 says ID documents may be requested before a withdrawal.

No threshold in euros or coins is published, so the only reliable rule is that a check can come before any withdrawal and at any time.

Clause 9.3 of the terms says a source of wealth may be required. In general this means an explanation, with paperwork, of where the money you are depositing came from: salary slips, a sale document, an exchange history showing how the coins were bought. It is more likely to be asked on larger sums than on small ones, but no figure is stated.

The practical move is to keep exchange statements and the transaction history of the wallet you deposit from. A coin bought on an exchange and moved straight to the casino is easy to explain with its own record. Coins that have passed through several wallets take longer.

No extensive KYC is needed at registration, and checks are more likely at larger withdrawals. That fits the cashier's behaviour: the gate is on the withdrawal route. A check can ask for further material, such as a selfie video, and an account can be closed if the answers do not hold up, so give accurate details and keep the documents consistent.

A bonus changes how a verification interacts with a withdrawal. A withdrawal request forfeits any bonus funds still locked, per the cashier text. If you request a withdrawal, hit the verification gate and decide to wait, the request has already been made. Lucky Block does not say whether a request that is stopped at the gate counts as made.

That is a question for live chat before you act, with the answer kept. The Lucky Block bonus page works through the release rule and why timing matters. For the other direction of the cashier, see the Lucky Block deposit guide.

1. Register and switch on two-factor authentication.
2. Start the ID check and upload the proof of address before the first deposit, or as soon as the cashier allows.
3. Deposit only after the steps are complete.
4. Before a large withdrawal, ask live chat whether anything else is needed and for what amount a further check applies.
5. Keep screenshots of every message with its date.

Support routes are in the footer: 24/7 live chat, help@ and complaints@ addresses, and a Telegram channel. Never send a password, a 2FA code or a seed phrase to support; they do not need them.

Licences, limits and offers checked in October 2026.

Upload the documents in good light with all four corners visible, and answer any follow-up request from the same account and the same address. Replying within a day or two keeps the review moving, while a long gap only slows the check. Keep the confirmation message and the date of each upload, so that you can quote them if a request is repeated.

A verification is a pause, not a verdict on you. It is also a good moment to look at your own habits. Set a deposit limit before you play, add a time-out, and keep play to money you can afford to lose. If a pending check makes you want to deposit more to wait it out, do not; resolve the check first.

Written byRhys PenhallowCrypto casino reviews

Rhys spent eight years in payments compliance at a Bristol fintech before he began writing about crypto casinos in 2020. He reads terms pages clause by clause and keeps a dated record of every figure on this site.

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